Dispositions in the Settings Tab


What fields do I need to map to show up in analytics?
If you want accurate analytics and numbers to show up, you will need to map the "connect dispositions" and the "meeting booked" disposition in the settings tab. This will allow Orum’s call analytics to properly track your connected calls & booked meetings.

How to set up connect dispositions?
Navigate to the settings tab (cog icon). Find this labeled area and click into the drop down. From there you can select disposition(s) which count for "true connects” (I.E. where the user speaks to the end prospect).



How to set up meeting dispositions?
Navigate to the settings tab (cog icon). Find this labeled area and click into the drop down. From there you can select disposition(s) for meeting booked.

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