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Analytics Tab
Where you can see call activity for you and your team
Orum Analytics
Analytics Tab Orum has an Analytics tab at the top of its browser page. This tab contains a breakdown of all logged calls available, along with a breakdown of dispositions and user session stats. Which User analytics can I see? Admin: If you are an Admin on your Orum account, you will be able to see all analytics for your team. To see other users, click the “User” dropdown at the top of
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Call Dispositions
Call Dispositions Orum logs all calls within it’s platform and surfaces disposition analytics in its Analytics Tab. The dispositions you see are based off of the dispositions being pulled from your CRM. Orum will also list a few dispositions that are automatically chosen during our automated calling sessions. I will list these dispositions below. 